Sylienne Design Studio®: Privacy Policy
Effective Date: January 7th, 2026

At Sylienne Design Studio® ("we," "our," or "us"), we are committed to protecting your privacy and providing a secure, high-quality experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit syliennejolice.com or use our services.

1. Consent to This Policy
By using our website, products, or services, you agree to the terms outlined in this Privacy Policy. Your access to our site constitutes a voluntary agreement to these terms, whether or not you have chosen to read them in full.

2. Children’s Online Privacy (COPPA)
Our website and services are not intended for anyone under the age of 18. We do not knowingly collect information from children. If you are a parent or guardian and believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it from our records.

3. Information We Collect
The type of information we collect depends on how you interact with us:

• Contact Data: Your name, email address, phone number, and mailing address.

• Payment Information: We use Stripe to process payments. We do not store your full credit card number or security codes; this data is handled securely by Stripe.

• Communication: Any feedback, questions, or emails you send to us directly or through our forms.
   

4. How We Use Your Information
We do not sell or trade your personal information. We use your data to:

• Fulfill your orders and subscriptions.

• Respond to your inquiries and project requests.

• Send you marketing updates and promotions (which you can opt out of at any time).

• Improve our website and protect the security of our online platform.
   

5. Cookies & Tracking
Our website uses "cookies" to help you navigate and to improve your user experience.

• Necessary Cookies: These are required for the site to function properly (e.g., logging in or processing a cart).

• Preferences: You can disable cookies in your browser settings, but please note that some parts of our site may not work correctly if you do.

• Do Not Track: We do not currently respond to "Do Not Track" signals from web browsers due to a lack of industry-wide standards.
   

6. How Your Data is Shared & Stored
We only share information with trusted third-party service providers who help us run our business.

Our current partners include:

• Wix: For website hosting, design, and email marketing.

• Stripe: For secure payment processing.

• Google: For domain hosting, analytics, and marketing tools.

• Social Media: We may use Instagram or other platforms for engagement and marketing.
   

We will also disclose information if required by law or to protect the safety and rights of Sylienne Design Studio® and our users.

7. Data Security & Retention
We use commercially acceptable security measures, including SSL (Secure Sockets Layer) certificates, to protect your data.
We will never ask for your credit card information via email. While we strive to protect your data, no method of online transmission is 100% secure.
We keep your information only as long as necessary to fulfill your requests, comply with legal obligations, or until you ask us to delete it.

8. Florida Consumer Privacy Act (FCPA) Rights
As a Florida-based business, we respect your rights under the FCPA. Florida residents have the right to:

• Request Disclosure: Know what information we collect and why.

• Request a Copy: Receive a copy of your collected data (up to twice a year).

• Request Deletion: Have your personal information removed from our records.

• Opt-Out: Say "no" to the sale of your information (though we do not sell data).

• Non-Discrimination: Receive equal service and pricing even if you exercise these rights.
   

9. CAN-SPAM Act Compliance
We comply with the CAN-SPAM Act of 2003. We will not send misleading subject lines or information. You can unsubscribe from our marketing emails at any time using the "Unsubscribe" link at the bottom of our communications.

10. Contact Us
If you have questions about this policy, wish to opt out of communications, or want to request the deletion of your data, please reach out to us:
Email: hello@syliennejolice.com

11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any major changes via email or a prominent notice on our website. We recommend checking this page periodically to stay informed.